Privacy Policy

1. Introduction

Welcome to MedPro AI. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we, DJG Media Limited (trading as MedPro AI), collect, use, share, and protect your personal data when you visit our website (medproai.com), use our platform, or interact with our services.

This policy is designed to help you understand your privacy rights and how you can exercise them.

2. Who We Are and Our Roles

We are DJG Media Limited (CRO No. 762838), a company registered in Ireland with our registered office at Coliemore House, Coliemore Road, Dalkey, Dublin, Ireland. For the purposes of the General Data Protection Regulation (GDPR), our role depends on the context of our interaction with you:

• When you visit our website, contact us directly, or create an account for the MedPro AI service: DJG Media Limited is the Data Controller. We determine the purposes and means of processing your personal data.
• When a healthcare provider (our "Customer") uses the MedPro AI platform to manage patient information: The Customer is the Data Controller of the patient data, and DJG Media Limited is the Data Processor. We process this data on behalf of and under the instruction of the Customer, as governed by the Data Processing Agreement (DPA) we have with them.

This distinction is important. If you are a patient of one of our Customers, you should direct any privacy-related questions to your healthcare provider in the first instance.

3. What Data We Collect

We collect different types of data depending on your interaction with us:

• When you visit our website:We collect technical data such as your IP address, browser type, and operating system, as well as information about your browsing activity (our "Website Data").
• When you contact us or sign up:We collect your name, email address, and any other information you provide in your communications with us (our "Communication Data").
• When you use our platform:We collect account information such as your name, email address, role, and payment information (our "Account Data"). We also collect data on how you use the platform, such as features accessed and actions taken (our "Usage Data"), and we maintain detailed logs for security and auditing purposes (our "Log Data").
• When we process data for our Customers:We process patient demographic and clinical data on behalf of our Customers (our "Patient Data"). This is special category data and is handled with the highest level of security and confidentiality, as detailed in our DPA.

4. Lawful Bases for Processing

We only collect and process your personal data when we have a legal basis to do so. The purposes for which we use your data include:

• Contract fulfillment: To provide and manage the service.
• Legitimate interest: To secure and monitor our platform, communicate with you, and improve our services.
• Consent: For marketing and cookies (where required).

5. Your Data Protection Rights

Under GDPR, you have several rights in relation to your personal data:

• Right to Access: Request a copy of the data we hold.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: The "Right to be Forgotten".
• Right to Data Portability: Transfer data to you or a third party.
• Right to Object: Object to processing in certain cases.

To exercise any of these rights, please contact us at dpo@medproai.com.