Patient guide
What is MyChart — and can Irish or EU patients use it?
MyChart is the patient portal made by Epic Systems, a US health-software company. You can only use it if the specific hospital or clinic treating you runs Epic's medical-records system and has switched MyChart on. Most private clinics in Ireland and across Europe do not — which is why searches for it often lead nowhere.
What MyChart actually is
MyChart is the window patients see into an Epic electronic medical record. Where a clinic runs Epic and enables it, patients can view test results, message their care team, request prescriptions and book appointments. It is genuinely useful software — but it is tied to the provider's Epic system, and it is overwhelmingly a US product. If your clinic doesn't run Epic, there is simply no MyChart account for you to log into.
Why you probably can't find your records in MyChart in Ireland
Only a small number of health systems in Europe run Epic, and most Irish private clinics — GPs, consultants, dentists, physiotherapists — use different practice-management software entirely. So if you've searched for “MyChart Ireland” and come up empty, that's expected: the portal your clinic offers, if any, is almost certainly something else.
If you're a patient in Ireland looking for your records
If your clinic runs MedPro, your records live in MedYou— a free, EU-built patient app used across Ireland. You can book appointments, pay bills, see your results, letters and documents, complete intake forms before a visit, and choose exactly what to share with each clinic you attend. It's GDPR-compliant and hosted in the EU (Dublin), not the US.
Explore MedYou →If you run a clinic weighing a MyChart-style portal
You don't need Epic to give patients a modern portal. MedProAI is AI-native practice management built for Irish private healthcare, and every MedPro clinic gets the MedYou patient app included — booking, payments, results delivery and patient-controlled record sharing, EU-hosted and HIQA/GDPR-aligned. No Epic licence, no US data residency.
Frequently asked questions
What is MyChart?
MyChart is a patient portal made by Epic Systems, a US healthcare-software company. Patients use it to view results, message their care team and book appointments — but only when their hospital or clinic runs Epic and has enabled MyChart.
Is MyChart available in Ireland?
Only if the specific hospital or clinic treating you runs Epic and has switched MyChart on. Epic is used by only a small number of health systems in Europe, and most private clinics in Ireland use different software — so for most Irish patients MyChart is not available.
Is MyChart an EMR?
No. MyChart is the patient-facing portal. The electronic medical record (EMR) behind it is Epic itself, which clinicians use. MyChart is the window a patient sees into that record.
Is there a MyChart alternative for Europe?
Yes. MedYou is a free, EU-built patient app used across Ireland. It lets patients book appointments, pay bills, see their results, letters and documents, complete intake forms, and choose exactly what to share with each clinic — all GDPR-compliant and hosted in the EU.
How do I see my medical records in Ireland?
Ask the clinic treating you which patient app or portal they use. If they run MedPro, your records are available in the free MedYou app. Otherwise you can make a subject access request under GDPR to receive a copy of your record from your provider.